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Writer's pictureNational Pensioners Convention

You and Yours - Milk & More

From 24th April, doorstep deliveries will stop for any Milk & More customer who can't sign up for an internet account. The company has decided to become an online-only business, despite the fact a significant proportion of its customers relied on its milk and grocery deliveries precisely because they're not online.


Now the company is being accused of potentially breaking equality laws by discriminating against some of those customers. Milk & More say they don't accept they're in breach of the Equality Act and that online-only ordering is used widely by many other businesses. Their reporter, Jon Douglas, has the latest.


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